ACPT v2
  • General
    • Minimum requirements
    • Download the plugin
    • Install ACPT
    • Install ACPT with Composer
    • Managing your license
    • Migrating from v1
      • Fix data loss after migration from V1
    • Settings
    • Translations
    • How to open a ticket
  • Basics
    • Custom post types
    • Taxonomies
    • Post type-Taxonomy association
    • Option pages
  • Meta fields
    • Field groups
    • The meta fields manager
      • Group settings
      • Basics
      • Advanced options
      • Conditional rendering
      • Validation rules
    • Field types
      • Address field
      • Audio field
      • Audio multiple field
      • Color field
      • Country field
      • Currency field
      • Date field
      • Datetime field
      • Date range field
      • Editor field
      • Email field
      • Embed field
      • File field
      • Gallery field
      • HTML field
      • Icon field
      • Image field
      • Length field
      • List field
      • Number field
      • Password field
      • Phone field
      • QR Code field
      • Select, checkbox, and radio
      • Rating field
      • Repeater field
      • Relational field
      • Range field
      • Table field
      • Textarea field
      • Text field
      • Time field
      • Toggle field
      • URL field
      • Video field
      • Weight field
  • Permissions manager
    • Custom post types permissions
    • Taxonomies permissions
    • Option pages permissions
    • Meta fields permissions
  • Tools
    • Custom APIs
    • Health check
    • Datasets
    • Export data
    • Import data
  • Forms
    • Manage forms
    • The form builder
    • Examples of form usage
      • Create a new post type
      • Modify an existing post type
      • Create a new term
      • Modify an existing term
      • Create a new user
      • Modify an existing user
    • Form submissions log
  • Dynamic blocks
    • Create your first block
  • Developers
    • Functions
      • register_acpt_post_type
      • delete_acpt_post_type
      • register_acpt_taxonomy
      • delete_acpt_taxonomy
      • assoc_acpt_taxonomy_to_acpt_post
      • remove_assoc_acpt_taxonomy_from_acpt_post
      • register_acpt_option_page
      • delete_acpt_option_page
      • save_acpt_form
      • delete_acpt_form
      • save_acpt_form_field
      • delete_acpt_form_field
      • get_acpt_form_object
      • get_acpt_form_field_object
      • save_acpt_meta_group
      • delete_acpt_meta_group
      • get_acpt_meta_group_objects
      • get_acpt_meta_group_object
      • save_acpt_meta_box
      • delete_acpt_meta_box
      • get_acpt_box_object
      • save_acpt_meta_field
      • delete_acpt_meta_field
      • get_acpt_meta_field_objects
      • get_acpt_meta_field_object
      • save_acpt_meta_field_value
      • delete_acpt_meta_field_value
      • get_acpt_fields
      • acpt_field_has_rows
      • acpt_field_has_blocks
      • get_acpt_field
      • get_acpt_child_field
      • get_acpt_block
      • get_acpt_block_child_field
      • acpt_field
      • is_acpt_field_visible
    • Shortcodes
  • Integrations
    • API Rest field integration
    • Breakdance
      • Build a real estate website
      • Working with nestable fields
    • Bricks builder
      • Build a real estate website
      • Working with nestable fields
      • Working with Slider (Nestable) and Gallery field
      • Working with relational fields inside query loops
      • Additional options
      • Working with text links
    • Divi
    • Elementor
      • Basic field blocks
      • Nestable field blocks
      • Dynamic tags
    • Gutenberg
      • Basic fields block
      • Relational fields block
      • Repeater fields block
      • Working with FSE
    • Oxygen builder
    • Rank Math
    • SEOPress
    • Slim SEO
    • WooCommerce
    • WP All Import/Export
    • WP Grid Builder
    • WPGraphQL
    • WPML
    • Yoast
    • Zion builder
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On this page
  • Bug reports
  • Technical assistance inquiries
  • Refunds
  1. General

How to open a ticket

Learn how to submit a ticket

PreviousTranslationsNextCustom post types

Last updated 8 months ago

Log in to your , open the , and create a new Ticket.

Bug reports

First of all, be sure the bug you found is reproducible.

Every bug report will be analyzed, labeled, and prioritized.

You will be notified of every ticket update via email (status change, a new reply, etc..).

Technical assistance inquiries

Every technical assistance received will be analyzed, labeled, and prioritized.

We'll try to answer Technical inquiries in the shortest time possible.

Please note that the answer will be generally delayed the more complicated the inquiry is.

Refunds

Refund requests are generally processed within 24 working hours.

If you are unsure about it, you can consider discussing it with other users on .

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